Returns + Exchanges

We do not offer refunds, but we do allow for exchanges or store credit. We must receive your return within 14 days of you receiving your order. International orders have 30 days from receiving your order to return merchandise. Returns must be scent free, unworn, unwashed, with all tags attached. Shipping charges are not refundable, if applicable. Since we do offer complementary shipping upon purchasing, you are responsible for your return shipping. 

You will receive your store credit via email once we receive your return and it is processed. Please allow us 2-7 business days to process.

Please email us at basicandcompany@gmail.com if you would like to return something!